Resident Resource Page

As of March 2020, Capital regularly updates residents on all issues related to COVID-19 with periodic emails regarding rent, cleaning, and on-site recommendations for staying safe.

We ask that residents be particularly mindful in common areas of your apartment with the following actions:

• Keep a safe distance of six feet away from others when using the laundry, trash, recycling, mail, or other common areas.
• Wait until your neighbor has completed their common area task before entering the area if it’s too small to accommodate the six-foot recommendation.
• Consider doing common area tasks during off hours.
• Limit elevators to one household at a time.
• Regularly wash your hands before and after using common areas.
• Learn and follow all the CDC’s guidelines for how to protect yourself & others from coronavirus.

If you or anyone living in your household have tested positive for COVID-19, please notify emma@capitalpdx.com or call 503.287.4346. This information will be treated with the highest confidentiality.

Click here to pay rent using the resident portal.

To submit a maintenance request, please login to your resident portal account and click “Request Maintenance” on your Dashboard.

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If you do not hear back within one business day, please call 503.287.4346 and speak with Claire Siep or Emma Kahan. You may also email customerservice@capitalpdx.com directly.

Please contact the Maintenance Department at 503.287.4346 for status updates on previously submitted maintenance requests.

The following events constitute an emergency:

• Fire (please call 911 before contacting our office)
• Break-ins/theft (please call 911 before contacting our office)
• Flooding
• Loss of heat
• Cracked pipes
• Lock-outs

The Maintenance Department is available 24-hours a day for emergencies only, including lockouts. To contact a Maintenance Technician after hours or on weekends, please call our main office at 503.287.4346, then dial Option 1. Your call will be routed to an answering service, and a Maintenance Technician will respond promptly.

Click here to learn more about the process of adding a roommate.

For any questions regarding the process or specific details, feel free to contact our leasing department directly at 503.288.7368.

Click here to learn more about the Resident Transfer process, and thank you for choosing to stay with Capital!

To submit a 30-Day Notice to Vacate from your apartment, please complete this form.

Capital Property Management strives to provide quick and responsive customer service to our residents. We welcome your feedback.

Please use this form to send us your comments, suggestions or questions.

Want to give your maintenance technician or leasing agent a shoutout? Mention their name in a Google Review!

Ensure you adhere to your building's pet policy by checking its portfolio page.

Then fill out the Pet Request Form.

Once complete, it will automatically be submitted for review. Please note that pet rent is $25 per month, per pet.

No problem! Give us a call at 503.287.4346, or send an email to customerservice@capitalpdx.com, and we'll make sure the right person from our team gets back to you as soon as possible.

Our hours of operation are from 9:00am to 4:00pm, Monday to Friday.